During the birth of headless commerce, very few businesses had an idea of what it really meant and how to deploy it to further their business growth. Today, the perspective has been completely changed. Business leaders are well-versed with the latest technologies and understand how they can help them grow their businesses in multiple ways.
There has been immense growth in the adoption of headless commerce wherein business leaders use the technology to its fullest potential. The main reason to adopt headless commerce is to enhance customer experience.
Before we dive in further, let’s understand what headless commerce is.
Headless commerce is an e-commerce technology that decouples front and back-end functionality for more flexibility for the users to access the information. Back-end functions include inventory, checkout, compliance, etc., whereas the front-end functions include everything that the users/customers see while looking for a product or information. It enables customers to enjoy the shopping experience and get the required product details while keeping the back-end functionalities intact. Headless commerce enables the marketing team to focus more on the design, user interface, and introducing promotions to attract more customers to the brands.
Now that we know what headless commerce is and its functionalities, let’s also look at some of its major benefits.
User-Friendly Storefront Experience
Who doesn’t want to experience a smooth and easy way to shop and find the right information online? As customer expectations and demand rise, market leaders look for the best technology that can be deployed to avail them of a great user experience.
With digitalization, customers expect much more from e-commerce websites and applications. For smoother functionality and a customer-friendly shopping experience, the storefront is considered one of the major factors in headless commerce. It consists of UX design and coding that allow the user to navigate through pages and are easy to work with.
Better Customer Engagement and Conversion
For enhanced customer engagement and conversion, many companies rely on headless commerce that can heavily improve websites’ loading time giving a faster result like an app. It results in high engagement, faster and better performance with enhanced load time of the updated information, images, videos, etc.
Manageable Runtime
As the storefront or the front-end functions and the back-end functions are separated, the IT leaders and web developers get enough time and flexibility to focus on other major e-commerce tasks such as hosting and securing the website.
Hence, they majorly need to plan how to improve the website’s runtime and avoid downtime at all costs. Downtime of a website can cause potential loss of revenue due to which optimizing the performance of the website and managing the runtime becomes crucial for headless commerce.
Ease of Marketing
With headless commerce that works faster and more efficiently, it becomes easier for marketers to build a site, launch their products, promote their brands, and reach the market faster than ever before. This enables marketers to keep their websites updated with the current products and information to bring more organic traffic.
With more and more companies adopting headless commerce, business leaders are successfully able to manage and secure their e-commerce environment. If you are looking forward to optimizing headless commerce, you can assure a better eCommerce performance with less stress on your backend team.